STARTOUR is one of the largest companies in the Russian market providing solutions in the field of corporate and incentive tourism, and also in the area of online ticket sales.
The company was founded in 2003.
STARTOUR is an accredited agent of TCH (Transport Clearing House), that was established in 1994 by the airlines of Russia and CIS countries in accordance with the administrative documents of the Department of air transport of Ministry of transport of the Russian Federation to ensure settlement proceeds between agencies and carriers in the transition to a market system. Since 2016 STARTOUR is included in the all-Russian General Register of Travel agencies.
STARTOUR provides a full range of services for the organization of business trips, corporate and incentive events. The high professional level of the company's employees, a wide range of services, availability of all reservation systems, use of the latest technologies allows us to maintain a personalized approach to customer service of the Agency, including more than 350 Russian and foreign companies, government and government agencies.
Booking system, which STARTOUR operates: Amadeus, Sabre, Gabriel, Sirena.
Partners. STARTOUR has direct contracts with all airlines represented in the Russian air transport market, which allows to ensure the execution of the order of any complexity in any direction.
Quality of service. Extensive experience, professionalism and individual approach to each client on the part of each employee guarantee the quality, accuracy and efficiency of any order. All STARTOUR employees own three or four Russian and international booking systems. Participation in specialized trainings and seminars allows us to constantly improve the professional level of our operators and maintain impeccable quality of service.
Special price. Our direct contracts with carriers as well as the three-way contracts under the scheme "Client-Agency-Airline" help STARTOUR to optimize the costs associated with travel. This form of cooperation allows us to provide our customers with special rates.
Advantages. The main goal of our work is to make the client's trip well–organized and the most comfortable! To this end, STARTOUR provides its customers with 24-hour support throughout the route. Working around the clock customer support center allows us to immediately respond to any changes and urgent orders. Our customers can also order tickets online on the Agency's website www.letsfly.ru
Among a large number of clients of the company there are a lot of the foreign companies demanding a certain specifics in service. The Corporate Service Department successfully copes with the task of working with such companies. Our knowledge of psychology of the Western client, office work and accounting, as well as the employees' professionalism allow us to provide service at the level of the international standards and to win tenders.
A separate activity of the company is tourism. The Tourist Department and the Department of MICE are ready to arrange a trip for any request from corporate clients of the STARTOUR, their employees, and private individuals.
The principal provisions of the company's policy are:
– Quality and professional service;
– Timely provision of information;
– Individual approach to customer service;
– Providing a full package of services.
A clear arrangement of the business process and the availability of modern technological solutions as well as highly qualified specialists allow us to provide the best service 24 hours a day, 7 days a week. Our clients receive support and support of STARTOUR managers during the whole trip until its end.
Build your business with STARTOUR! It is profitable, convenient and fast!
We appreciate your time and money, and care about your well-being!